Depending on business needs, there is the possibility to flex up or down in weekly hours worked. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m.Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date).To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. Working for Apple isn't the only benefit. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support.
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs.
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